Virtual meeting focused on key SMACNA and CEA legislative issues.
September 2021 hearing of the NJAB for the Sheet Metal Industry.
Registration is open! We look forward to seeing you in Maui this October!
Volunteering through SMACNA enables you to contribute to industry and organizational issues, exercise leadership and communication skills, network with industry thought leaders and entrepreneurs, and help develop programming that keeps our industry competitive. Learn More.
See and hear how EB&I, a Testing and Air Balancing contractor, has managed through a pandemic. Watch the video.
Read about SMACNA's position on the issues that affect the industry, small business and you. Take action on SMACNA's legislative priorities.
Explore the many career paths and opportunities within the sheet metal and HVAC industry and hear success stories from real-life professionals. Learn More.
Contractor Operations Manual
This update provides guidelines and tools that enable contractors and their employees to become better presenters. In years past, effective presentation skills were considered important only to executives or those in the business development arena. This is no longer the case. The need for strong presentation skills applies to anyone who must present information to another individual or group. Effective presentation skills are now considered a core competency.
This document is free to members in the SMACNA Store.
Across the United States, residential contractors have seen an increase in business as clients adjust to the COVID-19 pandemic.
Feb 28 2020
Yellow is much more than a color for Gabrilson Indoor Climate Solutions, a SMACNA firm based in Iowa. It is the foundation of the company’s brand.
Aug 20 2019
Sheet metal and HVAC contractors say effective fleet management is critical to their businesses.
A cooperative relationship, as well as combined training and marketing efforts, have contributed to major growth in the St. Louis residential HVAC service market.
Jun 20 2019
Thanks to a long-term partnership with a home developer, Sunset Air stays busy installing HVAC systems in thousands of new homes around Washington.
In 2019, Dr. Thomas C. Schleifer developed the Construction Company Self-Analysis Program.This do-it-yourself diagnostic tool offers the equivalent of an independent expert evaluation of every aspect of a construction business.
SMACNA’s Equipment Warranty Options for Residential Contractors guide covers the four major types of equipment warranties (contractor, manufacturer, third-party, and customer).
Successful Customer Service Practices for HVAC Service and Retrofit Contractors provides strategies and procedures to keep a customer for life. It includes information on establishing a customer care culture and working within the "life cycle" of a customer. Prepared under the direction of the Residential Contractors Council Steering Committee, this manual helps identify and evaluate your customer types and effective service policies for each type, as well as the customer service role of each employee. Sample scripts are provided so companies can set procedures and train employees on proper customer interaction and phone etiquette.
In 2017, the U.S. Department of Energy released revised guidelines for best practices incorporating lessons learned from successful PACE programs.
The sheet metal industry provides a great opportunity for career development and job stability, but not everyone is suited to every job. Service technicians require certain skills to really excel in their roles.
From personal protective equipment to customer anxiety, contractors are navigating an unprecedented landscape.
Mini-split systems are being marketed for installation in new construction in smaller homes but are also being utilized in retrofits. This paper addresses some benefits and limitations of mini-split systems in residential retrofit applications.