The Contractor Operations Manual covers the operational and strategic areas involved with running a successful contracting business. These resources are geared towards improving business management skills, preparing your business for the future, providing new tools for proven practices, and other important industry specific subjects.
Contractor Operations Manual
-
Personnel Policies and Procedures
PDF
Contractors can use this publication to create a personalized policy manual for their firm by modifying or editing the general guidelines and policies.
-
PDF
The goal of this publication is to help the contractor understand that career path mapping helps increase employee retention and develop talent within an organization by providing clear advancement paths.
-
Construction Contracts - Alternative Delivery Methods: 2024 Update
PDF
This publication provides a brief overview of alternative delivery methods for construction contracts and serves as a primer for contractors interested in providing services to their clients outside of the traditional design-bid-build model.
-
Past Edition: Construction Contracts - Alternative Delivery Methods
Book
This publication provides a brief overview of alternative delivery methods for construction contracts and serves as a primer for contractors interested in providing services to their clients outside of the traditional design-bid-build model.
-
Achieving Spatial Coordination Through BIM
Book
This guide is an industry reference for HVAC and MEP contractors who are doing spatial coordination in a BIM environment.
-
Past Edition: Personnel, Policies, and Procedures
PDF
Contractors can use this publication to create a personalized policy manual for their firm by modifying or editing the general guidelines and policies.
-
Material and Inventory Management Guide
Book
This new guide provides member contractors with a resource on purchasing and inventory management systems.
-
Book
By 2027, it is estimated that as much as $10 trillion of wealth will transfer from one generation to another.
-
Strategic Growth Amid COVID-19: Seizing Opportunities to Win More Business
Book
COVID-19 has led to an unprecedented need to help mitigate the spread of the disease, creating huge areas of business growth opportunity for contractors.
-
Integrated Project Delivery Guide
Book
This Guide provides an overview of the IPD method from the perspective of sheet metal, HVAC, and mechanical contractors and can serve as a guide for those interested in expanding their market share into healthcare and other IPD market sectors.
-
Monetary and Nonmonetary Compensation Plans
Book
The primary purpose of this paper is to provide an overview of the monetary and nonmonetary practicesused by industry-leading companies.
-
Guideline to Information Technology
Book
SMACNA’s Guideline to Information Technology offers guidance on the proper combination of standardized hardware, software, and connectivity.
-
Navigating Cost-Plus Contracts: Understanding Profit Pockets and Negotiation Strategies
Book
A cost-plus and a fixed-price contract are two types of construction contracts. Both are used frequently when entering into an agreement to build a structure or system.
-
Right Sizing: The Keys to Profitably Scaling Your Business
Book
In "Right Sizing: The Keys to Profitably Scaling Your Business," the crucial distinction between growth and scale is illuminated.
-
Recruit to Retire Best Practices
Book
Employees are one of a company’s biggest expenses — and also one of its most important assets.
-
Establishing Overhead and Burden in a Sheet Metal Business
Book
Sheet metal/HVAC contractors are unique in the construction industry in that they engineer, manufacture and install products made from raw materials.
-
Maximizing Contractor Bonding Capacity
Book
This publication helps the contractor better understand the bonding process, the different types of bonds and how to maximize bonding capacity within your company.
-
Book
The SMACNA Partnership manual is your comprehensive guide to navigating and thriving in the world of strategic partnerships.
-
Successfully Managing A Remote Workforce: How to Maintain Productivity and Engagement
Book
In response to the pandemic, many contractors have decided to have their employees work remotely.
-
Contractors Role in Preconstruction Planning
Book
In the construction industry, project success is often correlated with planning in schedule, cost, design, and other deliverables as defined by the project goals and requirements.
The SMACNA Advantage
SMACNA is dedicated to helping members run successful businesses by providing many benefits that create a competitive advantage.
Learn More