In this webinar, you'll gain a thorough understanding of grievance arbitration provisions of the Standard Form of Union Agreement and explore the grievance process in detail, from its initial definition to the final resolution, including the common causes of grievances and the typical steps taken to address them. You'll also gain insights into the roles and responsibilities of arbitrators in the grievance process, learning how each party contributes to reaching a resolution. By examining examples you'll better understand how grievances are resolved in the sheet metal industry. Lastly, we'll share best practices for effective grievance handling, communication strategies, and tips for resolving conflicts promptly and fairly.