March 5-9, 2023

Business Management University 2023

Provides an in-depth study of the business practices necessary to run a successful sheet metal company.  Program sessions include financial management, strategic planning, contractor survival skills, negotiation, surety and bonding, leadership and productivity.

  • LocationTempe, AZ
  • Calendar DateMar/05 - Mar/09 2023

March 13-17, 2022

Business Management University 2022

Provides an in-depth study of the business practices necessary to run a successful sheet metal company.  Program sessions include financial management, strategic planning, contractor survival skills, negotiation, surety and bonding, leadership and productivity.

  • LocationTempe, AZ
  • Calendar DateMar/13 - Mar/17 2022


Let's Talk Shop, Episode 17: Chuck Gulledge on Leading Through a Pandemic

In Episode 17 of Let’s Talk Shop, host Angie Simon, CEO, Western Allied Mechanical, chats with ASHRAE President Chuck Gulledge about his tenure as president during COVID and the opportunities he capitalized on to meet more members than he might have otherwise.

SMACNews Apr 30 2021

The Harder Work: Reputation Management and Trust Building

We continue the series on the “harder work” of leadership — important but not urgent responsibilities that are easy to put off, in some cases for decades. In this installment, we’ll examine the responsibility of owners and senior leaders to incessantly enhance their organization’s reputation, refusing to believe it will stand untarnished without constant attention.


Deteriorating Backlogs: Responding to a New COVID-19 Reality

When 2020 kicked off, the construction industry was flying high. With a steady flow of work and bidding opportunities, large infrastructure projects on the horizon and sureties offering a seemingly endless supply of bonding, most contractors were hitting all-time-high revenues and profits, with healthy backlogs to keep the momentum going.

Podcast Mar 11 2021

Let's Talk Shop, Episode 14: SMACNA Celebrates Women in Construction Week

In Episode 14 of Let’s Talk Shop, host Angie Simon, CEO, Western Allied Mechanical, celebrates Women in Construction Week by sitting down and speaking with two SMACNA women leaders, Carmen Koo, a partner at Applied Air Conditioning in California, and Sandra Mennino, president of Cambridgeport Air Systems in Massachusetts.


The Hard Work: Developing People

Building a great culture is, in part, the result of making hard decisions about finding, keeping, and developing great people. But too often we let the urgency of our need lower our standards.


Opening Doors for Diversity in Construction

When Fatima Ware finished her apprenticeship in sheet metal construction in 2016, she decided it was time for a change. Not for her, but for the construction business.

New Horizons Foundation Dec 08 2020

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Best Practices for Field Leader Succession

Field Leader Succession is the process of developing and transitioning new leaders so they can replace their predecessors at the foreman, general foreman, or superintendent level. This white paper focuses on best practices in field leadership transition from one generation to the next.

Contractor Operations Manual

Recruit to Retire Best Practices

Employees are one of a company’s biggest expenses — and also one of its most important assets. Unlike major capital costs (like buildings, machinery, technology, etc.), human capital is volatile. Employees need to understand that a company invests in them with a hiring decision, and that the company wants them to stay until they retire.

In this publication, we explore the influence and impact of the pandemic; generational expectations; the advantages of remote work ; how to lead, communicate and incentivize behavior; the impact of this shift on organizational strategy and culture.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00

Webinar Nov 05 2020

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Residential Forum: Leadership & Company Culture

This informative session, led by Jeff Plant of BDR, will help you find out where you can have the most impact on your company culture.


Employee Stock Ownership Plans Come with Both Risks and Rewards

Maybe you’re thinking that your business is not valuable to a third-party buyer. Maybe you don’t want to deal with the sales process, or perhaps you don’t have the next generation to pass it to. So, what are your options?


Finding Balance Between “Me” and “We”

Whether you are talking about your company’s engagement on a prestigious megaproject or a lone service tech making a routine call, all of us have to manage the tension between individual recognition and collective success.


Creating the High Performing Contractor

Becoming and remaining a high-performing contractor requires constant focused effort. For leaders aspiring to this level of excellence, the journey is well worth the work.

High-Performing Contractors (HPCs) deliver exceptional performance. They empower their work teams by creating rewarding work environments. They nurture strong, mutually beneficial partnerships with their suppliers, trade partners and subcontractors. They embrace focused technologies that help them deliver greater value to their customers. Above all, they never lose focus on their people as their most strategic asset.

The second edition of Creating the High-Performing Contractor: Proven Practices for the Sheet Metal and HVAC Industry seeks to capture new applications while maintaining the basic, sound principles and proven tools of High-Performing Contracting.

Topics covered in the 2020 manual include:

  • High-Performing Leadership
  • Planning Your Future
  • Employee Focus
  • Customer Focus
  • Work Processes Management
  • Keeping Score
  • The High-Performance Assessment Model

Free to members in the SMACNA store.

  • Dollar SignPDF $50.00

Webcast Apr 17 2020

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Staying Calm and Seizing Opportunities

Recognizing that strong, steady leadership in a time of crisis is an essential skill, SMACNA partnered with Eric Anderton, a trusted construction-industry expert and business partner to host a webcast on how you can rise to the challenges presented by the coronavirus pandemic and seize available growth opportunities.

Podcast Apr 01 2020

Let's Talk Shop, Episode 11: COVID-19 Challenges and Opportunities

Host Angie Simon talks about how she and other contractors are dealing with the shutdowns and challenges caused by the spread of COVID-19.

SMACNews Mar 31 2020

Showing Up as Your Best Self

The default response for many leaders in our industry is toward action. So when a crisis hits, whether internal or external, investing even more time, even more emotional intensity, even more brute force seems like the obvious move.

Podcast Mar 05 2020

Let's Talk Shop, Episode 10: Carol and Ashley Duncan of General Sheet Metal

To celebrate Women in Construction Week, host Angie Simon, SMACNA president and CEO of Western Allied Mechanical, talks with Carol Duncan, CEO, General Sheet Metal, and her daughter Ashley Duncan, mechanical division manager at General Sheet Metal.

SMACNews Feb 28 2020

The Importance of Identifying Risks and Developing a Strategy

We recently looked at the tendency for senior leaders to stay involved in the details of their organization long after they’ve grown to the point of hiring others. In this issue, we’ll share an analogy and a few takeaways.

New Horizons Foundation Dec 30 2019

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Engaging a Workforce in Transition - Keeping Skilled Labor

This short white paper outlines the steps necessary to create a highly engaged workforce that will sustain your organization and manage the transition from one generation to the next.

SMACNews Dec 20 2019

Who’s Using the Tennis Court?

How do you correct inefficient or controlling leadership behaviors? Self-awareness is the key.

SMACNews Oct 25 2019

Courage in the Little Things

The grind of decision making can be exhausting. If you kept track of the number of decisions you make every day, you’d probably feel even more tired.


The Roadmap for an Enduring Organization

Why is it that only about 30 percent of privately held companies move beyond the founder and transition to a second generation? One primary reason is that there is no roadmap from “here” to “there.”

New Horizons Foundation Jul 15 2019

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An Executive Exit: A Closer Look at the Factors That Drive Successful Executive Transitions

There is significant research on laying the organizational groundwork for transition and identifying and preparing a successor. However, there is no formal set of guidelines for a successor transitioning into the CEO role.

Podcast Jul 12 2019

Let's Talk Shop, Episode 4: Employee Stock Ownership Plans (ESOPs)

Joe Isom, vice president (former president), California Sheet Metal is featured in this episode of Let’s Talk Shop. Host Angie Simon, CEO, Western Allied Mechanical, and SMACNA president talks with Joe about his company’s conversion to an Employee Stock Ownership Plan (ESOP).

SMACNews Jun 20 2019

Culture: As Defined by Architectural Sheet Metal Contractors

SMACNA’s architectural sheet metal contractors share their formulas for a thriving company culture.

SMACNews Jun 20 2019

Accountability and Leadership

Understanding the dynamics of accountability helps a leader create a culture where people learn to take responsibility for their own work — mistakes and all.

Podcast Jun 06 2019

Let's Talk Shop, Episode 3: Peer Groups

This episode of Let's Talk Shop focused on peer groups. Host Angie Simon of Western Allied Mechanical spoke with fellow peer group members Matt Cramer of Dee Cramer, Inc. and Jack Knox of R.F. Knox Company.

SMACNews May 20 2019

Saving the Hardest for Last

In a construction-related business of any size, decisions come early and often, particularly when you are the owner.

SMACNews May 20 2019

2019 'Contractors to Watch’ Stress Innovation, Leadership

This feature showcases a select group of SMACNA contractors who are making a difference and having a positive impact in their local areas, whether through innovation, engagement or expansion.

SMACNews Apr 29 2019

Developing Leaders Through Feedback

Collectively, companies spend billions of dollars for leader development, utilizing everything from public seminars to executive MBA programs at prestigious universities. While all of these have value, people sometimes overlook one of the simplest tools, available free to everyone—real-time developmental feedback.

Contractor Operations Manual

Management Succession

This publication guides a firm in creating a formal process for leadership development. It illustrates the ways members can turn this potential crisis into an opportunity while gaining a competitive advantage. This report highlights the benefits of internal management succession, best practices, and outlines a process for effective management succession.

This document is free to members in the SMACNA Store.

  • Dollar SignPDF $75.00


Leading Responsibly During Uncertainty

Seasons of extreme change always create extreme opportunities. Those who successfully act on those opportunities are usually remembered by history. Those who don’t are usually forgotten.


The Hard Work

When we discuss leadership with our clients, we are most often talking about leading the enterprise — deliberately taking your company toward a preferable future.


Exit Engineering 101: Owner Readiness, The COVID Reflection

Exit engineering is about finding a “winning scenario” that allows you to balance work and life in ways you likely haven’t done for years, if not decades.


Secrets to hiring and retaining good employees

With a limited potential resource for new, productive and loyal employees, what can be done? Here are some quick tips.