What data do we collect?
In SMACNA Events app, event organizers may provide/upload the following attendee Information:
· First Name
· Middle Name
· Last Name
· Designations
· Phone
· Attendee Profile Image (Headshot)
· City
· State
· Company
· Title
· BIO
Within the app, you will have the option to edit this information, or remove yourself from being displayed in the attendee list.
Information SMACNA Events app collects:
User Profile Information
The initial information uploaded/provided by the event organizer can be accessed by you and you can edit/delete your profile information.
User Profile Image (headshot)
The initial image maybe be uploaded/provided by the event organizer can be accessed by you and you can edit/delete/upload your profile image (headshot).
User Device Information
When you install SMACNA Events, SMACNA Events may collect your device information from your mobile device. We collect this information to help us generate app adoption analysis, enhance our product performance and monitoring.
Graphics and Images
If the social posting feature is configured, users can post graphics and images in social posting. This information is strictly based on user input and can be removed based on request.
User App Engagement Activities
SMACNA Events may capture users’ app feature usage to generate engagement ranking to encourage app adoption.
How do we use the personal data we collect?
Attendee List/Profile:
If event organizers elect to show attendee list for the event, your information will be displayed in the list and attendee profile. You do have the option to control what information to be visible to other attendees, in addition to opting out of the attendee list.
Attendee Profile Image (headshot)
Based on the event setting, the attendee headshot can be displayed in the attendee list and profile. You have the option to remove, update or upload your own headshot image.
Surveys/Polls/Q&A:
After you log into the app, if you respond to surveys, polls or engage in Q&A functionalities, your information will be accessible to the event organizers. If you are not logged into the app, your response will become anonymous.
Gamifications/Scans:
In SMACNA Events app, if you use the app camera to scan any session or exhibitor QR code, you are explicitly giving access to the organizer or exhibitor your profile information.
If you allow exhibitors, event staff, or other attendees to scan your app profile QR code, badge QR/Bar code, you are explicitly giving them access to your profile information.
Networking/Chat:
For any event, that enables private message/chat feature, app is using your device, name, and headshot (if you upload) to establish the communication channel for the message engine. You can opt out of this feature upon sign in or through app settings any time.
Analytics
We use third-party services for analytics of app usage. We pass your device information and name to the analytics engine to track app analytics. Event organizer can use such information to better prepare/plan future events for the attendees and other stakeholders.
Data Retention and Deletion
We keep your personal information only so long as we need it for the purposes for which it was collected, for the products and services that you are using, or to meet any legal requirements. We have retention standards, which meet these requirements. We will delete your personal information when it is no longer needed.
Do we share information with other parties?
We do not sell or trade your personal information to any third party.
Third parties that your Information is shared:
Event Organizers
SMACNA Events app may share user data with event organizers and sponsors to facilitate event planning, management, and sponsorship activities. This could include providing organizers with attendee lists, demographic information, and engagement metrics to help them understand and enhance the event experience.
Other app users
Through the attendee list profile, your information will be visible to other attendees of the app. Through badge QR code scan, you are also giving explicit access to your personal information. The above information is only available to other users with your setting and consent.
Third-Party Service Providers:
SMACNA Events app may engage third-party service providers to perform various functions on its behalf, such as hosting the app's servers, sending notifications, or analyzing user data. These service providers may have access to user data to the extent necessary to perform their services but are typically bound by confidentiality agreements and data protection obligations.
Integration Partners:
SMACNA Events app may integrate with other third-party platforms or services to enhance its functionality or provide additional features to users. In such cases, user data may be shared with these integration partners to enable seamless integration and interoperability between systems.
Event Sponsors/Exhibitors
User data may be shared with app sponsoring partners based on app users’ behavior. This could involve sharing anonymized or aggregated data to protect user privacy.
When your QR code is scanned, or you scanned an exhibitor or session QR code, your information will be shared with the exhibitor or the event organizer.
Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of the transaction. SMACNA Events will notify clients and users of any such changes and ensure that appropriate safeguards are in place to protect users’ rights and privacy interests.
Legal and Compliance Obligations:
SMACNA Events app may share user data in response to legal requests, court orders, or government investigations, or to comply with applicable laws, regulations, or legal processes. This could include sharing data with law enforcement agencies, regulatory authorities, or other third parties as required by law.
How do we protect your information?
SMACNA Events has implemented technical solutions to protect attendee data from unauthorized access. All data services are using advanced security mechanisms and we encrypt/decrypt all transmitted data between our webservices and API calls.
If we engage any business partners, they will be contractually bound to maintain the confidentiality of all events related information and may not use the information for any unauthorized purpose. Our clients may also impose additional data rights and protection obligations depending on the law, regulations and rules that govern their data processing practices.
